Billing and Insurance

Pleasanton Diagnostic Imaging accepts a broad range of insurance plans, and our staff will file primary and secondary insurance claims for patients who provide complete and accurate insurance information.

Most claims are filed electronically to ensure timeliness and accuracy.

For uninsured patients, we offer highly competitive and economical self-pay rates. Please call one of our staff at 925-467-1400 for additional information and for a price quote.

Payment options

All co-pays and deductibles are due at time of service. We will verify insurance benefits and inform you of out of pocket expense prior to your exam. If you are not able to pay the full portion due at time of service and there is a balance due on your account, we will send you a statement in the mail.

We offer several payment options:

  • Pay in person at the Pleasanton Diagnostic Imaging office with a credit or debit card.
  • Send a check, a money order or credit card information to:

Pleasanton Diagnostic Imaging, Inc.
File 749847
Los Angeles, CA 90074-9847

  • Call our billing office at 855-735-7718 and pay by electronic check or by credit card.

We accept Visa, MasterCard, American Express, Discover, and Care Credit.

Billing questions

If you have questions about your bill, please contact our billing department directly at 855-735-7718.

Billing representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. MST. You may leave a message after hours, and your call will be returned promptly.

If you have any other concerns or issues, please call the Operations Manager at our main office at 925-467-1400.

Accepted insurance plans

Insurance company Plans accepted
Aetna Commercial / Medicare
Bay Valley HMO
Beech St / MultiPlan / PHCS PPO / WC
Blue Cross of CA / Anthem/ Covered CA PPO
Blue Shield of CA/ Covered CA PPO, HMO, EPO, Medicare PPO/HMO
CenCal Medi-Cal
Cigna (Med Solutions) PPO
Coast to Coast Commercial/WC
Corvel DMM
Conventry / First Health/GEHA Commercial
Diagnostic Village LLC
Galaxy Health Network PPO
Galway Medical Funding HMO/Commercial
Genex PPO/WC/Auto
Great West PPO
Health Management Network PPO
Health Net Commercial/Medicare/Auto
Health Smart PPO
Hill Physicians HMO/PPO
Humana – ChoiceCare Commercial/Medicare Advantage
John Muir Health HMO / PPO/ EPO Network Select
Key Health Liens
Medfocus Radiology Network WC
MED – EVAL WC/Auto
Med Solutions Commercial
Magnetic Imaging Services WC
MSAA – Multiple Sclerosis Private
National Preferred Provider Network PPO / WC
Network By Design EPO / WC
Next Imaging Medical WC
One Call Medical WC
Orchid Medical Network WC
Prime Health Services PPO / WC / Medicare
Three Rivers Provider Network PPO / WC
Total Network Resources WC
Tricare – United Healthcare Commercial
United Healthcare Commercial / Medicare
US Imaging
USA Managed Care Org PPO / WC